Terms of Service

Terms and conditions for using Drayrates services

Terms of Service

Last Updated: February 10, 2025

1. Acceptance of Terms

By accessing and using Drayrates ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

Drayrates provides an AI-powered platform for freight rate analysis, quote generation, and market insights.

3. User Accounts

  • You must register for an account to use the Service
  • You are responsible for maintaining the security of your account
  • You must provide accurate and complete information
  • You must notify us of any unauthorized account access

4. Data Usage and Privacy

  • We collect and use data as described in our Privacy Policy
  • You retain ownership of your data
  • We anonymize and aggregate data for market insights
  • We implement security measures to protect your data

5. Subscription and Payments

  • Service fees are based on selected pricing plans
  • Payments are processed securely through our payment providers
  • Refunds are handled according to our refund policy
  • We reserve the right to modify pricing with notice

6. Intellectual Property

  • The Service and its content are owned by Drayrates
  • You may not copy or modify the Service without permission
  • You retain ownership of your uploaded content
  • We respect intellectual property rights

7. Limitations of Liability

  • The Service is provided "as is"
  • We are not liable for indirect damages
  • Our liability is limited to the amount paid for the Service
  • We do not guarantee continuous, error-free service

8. Termination

  • You may terminate your account at any time
  • We may terminate accounts for violations of these terms
  • Upon termination, you lose access to the Service
  • Certain terms survive termination

9. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes.

10. Contact Information

For questions about these terms, contact us at legal@drayrates.ai